Account upgrade/downgrade
Tutorials • WHM | whm | cpanel | upgrade | downgrade | contThis article explains how to upgrade or downgrade a cPanel account
by Mihai BobriucViews 642Published 12/09/2022
Introduction
This tutorial explains how to upgrade/downgrade cPanel package from Reseller's WHM admin panel
Requirement
- a WHM account
Steps to follow
- Once logged in to the WHM administration panel, search for "Account Upgrade/Downgrade" in the top left search box and select the result
- in the next window a list of all accounts held by the reseller will be displayed
- if the reseller has several accounts, the search box on the page can be used
- after selecting the desired account, press the "Change" button located at the bottom of the page
- the next window will show the current package owned by that account at "Current Package"
- within the same pages will also be present the packages created by the reseller under the section "Available Packages"
- after selecting the desired package from that list, the button is pressed "Upgrade/Downgrade"
- after the successful execution of the operation, a summary of it will be displayed that includes the changes made to the account
NOTE: Upgrading or downgrading an account does not affect its dedicated IP address.
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