Frequently Asked Questions

 
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General

 
Do you host adult sites?
10 | Views 1753 | Updated now 1 year
How do I choose a suitable hosting package?
3 | Views 2548 | Updated now 1 year
Can I test the services?
2 | Views 990 | Updated now 1 year
Can I change my hosting package?
2 | Views 888 | Updated now 1 year
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Domains

 
How do I get a domain's EPP code?
| Views 1220 | Updated now 1 year
What does the code 'EPP' stand for?
| Views 865 | Updated now 1 year
How can I transfer a domain to Hostico?
| Views 847 | Updated now 1 year
How do I change the owner of a .ro domain ?
| Views 778 | Updated now 1 year
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Commercial

 
Can i buy extra space or other resources (ram,cpu) ?
1 | Views 657 | Updated now 1 year
How do I cancel a service ?
| Views 829 | Updated now 1 year
What is a PIN code and what is it used for?
| Views 817 | Updated now 1 year
How long does it take to activate my order ?
| Views 724 | Updated now 1 year
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Payment

 
I paid, why does the unpaid invoice appear?
3 | Views 964 | Updated now 1 year
Can I pay services in advance ?
1 | Views 687 | Updated now 1 year
When do I receive the invoice for payment?
| Views 790 | Updated now 1 year
How can I pay an invoice ?
| Views 688 | Updated now 1 year
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Technical

 
Do you offer SSH access ?
1 | Views 767 | Updated now 1 year
What is the difference between SSD and NVMe
| Views 1421 | Updated now 2 years
How do I redirect a domain from HTTP to HTTPS?
| Views 789 | Updated now 1 year
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Email

 
What does safelisting mean, and how we activate it?
| Views 1092 | Updated now 1 year
How can I rebuild my domain reputation in GMail?
| Views 997 | Updated now 2 years
What are DKIM, SPF and DMARC?
| Views 644 | Updated now 1 year
Why do emails get in the spam folder?
| Views 615 | Updated now 2 years
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SEO

 
What is SEO (Search Engine Optimization)?
2 | Views 835 | Updated now 1 year
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DNS

 
How do I change a domain's nameservers?
| Views 1419 | Updated now 1 year
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